Data Tracker
Application and Enrollment Trends Over Time
The above application and enrollment trends are based on GBPI analysis of the July, August, September, and October 2023 monitoring reports posted to Department of Community Health’s Pathways to Coverage Monitoring Reports website.
3,499
Eligibility and Enrollment
Cumulative enrollment
(number of people ever enrolled)
in Pathways to Coverage as of February 14, 2024
45%
Percentage of Pathways to Coverage applicants waiting for their application to be processed
13%
Of the applicants whose application has been processed, percentage who have been approved for Pathways to Coverage
29%
Of those applicants who were denied for Pathways to Coverage, percentage who were denied for reporting inadequate hours associated with the qualifying hours and activities requirement
The above eligibility and enrollment data are based GBPI analysis of the cumulative enrollment data received through an Open Records Request to Department of Community Health and the July, August, September, and October 2023 monitoring reports posted to Department of Community Health’s Pathways to Coverage Monitoring Reports website.
Public Benefits Customer Contact Center
848
Cumulative number of calls that call center has received about Pathways to Coverage program
22 Min
Average time for individual to receive a call back about Pathways to Coverage program
75%
Percentage of calls to call center about Pathways to Coverage that have been returned
The above call center data are based on data received through an Open Records Request to the Department of Human Services. Data reflect call center statistics as of November 30, 2023.
Program Costs Since July 2023
$2,006,612 total
$651,462 state share
Health Insurance Payments
$276,229 total
$138,114 state share
Enrollment/Eligibility Staff at Department of Human Services’ Division of Family & Children Services
$9,765,265 total
$976,626 state share
Changes to Gateway
(The state’s online portal for accessing public benefits)
The above program costs are based on data received through an Open Records Request to Department of Community Health. Specifically, the data are derived from Georgia’s Quarterly Medicaid Expenditure Reports (CMS-64) for July 1, 2023 - September 30, 2023 and October 2023 - December 2023. The costs above do not reflect the funds already spent prior to the program’s launch in July 2023, including about $20 million in state funds spent starting in fiscal year 2021.